> ## Documentation Index
> Fetch the complete documentation index at: https://docs.onsetdigital.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# Go live

> Turn on automated Instagram appointment setting.

# Go live

Account ready, Instagram connected, sales playbook written. Time to run **automated appointment setting**.

## On the Automation page

| Toggle            | Use it when…                                                        |
| ----------------- | ------------------------------------------------------------------- |
| **Away Mode**     | You’re offline — AI covers eligible DM threads                      |
| **Automation ON** | OnSet Digital reads new Instagram DMs and replies from the playbook |

Both need Instagram connected.

## Soft launch checklist

<Steps>
  <Step title="Exclude personal chats">
    Settings → exclude friends, family, and spam so they never get a sales pitch.
  </Step>

  <Step title="Test a real DM">
    Message the business account from a test Instagram. Sync. Confirm the reply sounds like your brand.
  </Step>

  <Step title="Watch Needs you">
    Hot or low-confidence chats need a human appointment setter.
  </Step>

  <Step title="Invite setters (optional)">
    Volume coming? Set up [Team Workspace](/owners/team).
  </Step>
</Steps>

## What “live” looks like

1. Leads DM from content, ads, or comments
2. OnSet Digital qualifies, nurtures, and asks them to book
3. Qualified leads get your calendar link
4. Hot / stuck chats escalate to a human setter
5. Control Center shows who’s **booked** vs still warming

You’re not answering every “hey” — you’re filling the calendar with appointments.