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Connect Instagram

Instagram is OnSet Digital’s main channel for appointment setting. You connect in the app with Meta Connect (Facebook Login). You never paste your Instagram password, and you don’t set up Meta Developer apps yourself — OnSet hosts that.

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Before you click Connect

Your Instagram must be:
  1. A Professional account (Business or Creator — Meta’s account types)
  2. Linked to a Facebook Page you admin

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In the app

  1. Open Settings
  2. Optionally add your OpenAI key if the app asks for one (powers automated DM replies)
  3. Click Connect with Meta
  4. Approve the permissions for your Page and Instagram account
  5. You should see Connected as @yourhandle

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After you’re connected

  • Open Inbox and use Sync to pull conversations into OnSet
  • Turn on automation only after your Sales Playbook is ready

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Privacy

OnSet Digital stores encrypted Meta page tokens, not Instagram passwords.
After connecting, run Inbox → Sync once so conversations appear in OnSet.